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Terms and Condition

39 Studio / Terms and Condition


Welcome to the 39 Studio Website. By entering our Website, you agree to these terms and conditions. Please review these carefully before making any purchase(s). By using this site you agree to comply with these Terms. 39 Studio is an online shopping service of 39 Fashion Studio that sells Abaya, Ready to Wear, Jalabiya, and Accessories items. In order to be able to make purchases through the 39 Studio website, you will be requested to register. This information will allow us to handle your transaction efficiently and effectively. As payment will be made online, it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. The information provided will be treated in the strictest confidence. The website is available only to individuals who meet the 39 Studio terms of eligibility, who have been issued a valid payment card, i.e., credit card etc. and who have authorized 39 Studio to process a charge or charges on their payment card as the amount of the total purchase price for the item or items. By making an offer to purchase merchandise, you authorize 39 Studio to perform credit checks and to transmit or to obtain information about you to or from third parties, including but not limited to your payment card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your payment card, and/or to obtain an initial payment card lD. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. We reserve the right to restrict multiple quantities of a specific item being shipped to any one customer or postal address. In case your personal information changes, please send an email to the following email info@39-studio.com. 39 Studio may modify these Terms at its sole discretion. By using this website after such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us, will not affect that order unless we are required to make the change by law.



If you require help when ordering or would like to provide feedback on our service, please email us at info@39-studio.com or customerservice@39-studio.com. You may also call us on +971 4 397 1116 or +971 50 569 8888 during our mall hours of 10:00 am – 10:00 pm every Saturday to Wednesday and 10:00 am to 11:30 pm every Thursday to Friday (GMT+4) 7 days a week. If you would like to contact a Customer Care Representative about shipping or delivery inquiry, please e-mail to info@39-studio.com and customerservice@39-studio.com.



All personal details you provide to us are dealt with in the strictest confidentiality on both 39 studio, MasterCard, and PayPal. 39 Studio does not disseminate any information without your written consent unless required by law at detailed above.

Required Statements to be added on this section are as follows:

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secure connection. 
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • Refunds will be done only through the Original Mode of Payment.
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